![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If Can-am ends up being the same, then I can say, my new passion for sxsing was short lived and I will drive a tricycle!!īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I am taking lose on my machine trading it in but I am too furious with Polaris to own one. Over 9 months in total my machine was in, "Stop Ride", I have not owned the machine for even 2 years yet. Contact Support Submit an inquiry and Polaris Consumer Service will connect with you. The machine, I loved! but refuse to represent a company by driving their brand when they are not willing to make this right. I am now in the process of trading my machine. I loaded my machine on my trailer and headed to Can-am. I asked if I could speak with the Razor team but was declined. unit or department may develop further guidance that applies specifically to situations you may face. At Polaris, we have fun doing what we love by. I was also told that if the Razor team was going do something for me, I probably would have heard by now. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. They would not extend my warranty because I purchased extended warranty, LMAO!! My reply was, right!! I PAID!! for extended warranty which is being wasted on these recalls. I called Polaris as soon as I got home to see if anything had been decided yet. The day I picked up the machine from Rallye Motflex, in Halifax, the old Freedom Cycle, they said, its was up to Polaris if they would do anything for me. I asked for them to at least extend my warranty for the time I've lost with my machine being in "stop ride recalls. I called Polaris to complain, I had purchased extended warranty, costing me $3500. This recall laid up my machine from October to May. ![]() I had the luxury of driving my machine from March to October and received another, "stop ride" recall. It was a little over 3 months before the recall was dealt with and I was able to drive my machine again. 3 months after (October), there was a " stop ride" recall, for overload to the steering wheel, from manufacturer to dealer. July 2021, I bought a new Polaris Razor xp1000 Turbo. ![]()
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